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We ship by UPS / Federal Express/ U.S. Postal, and freight carriers for oversized originals. If you would Like to use your own shipping account please provide it when placing order. We insure the package for up to $500.00. If you wish additional insurance please let us know prior to shipping. Artist William Cain’s liability ends with acceptance from carrier. Shipping and any additional insurance will be added to payment form. ARTIST CAIN .COM will attempt to deliver all orders within 2 to 4 weeks of our receipt of a complete Applicable order. All original oils on canvas come mounted on museum style frame bars. Shipping charge will vary depending on size ordered, carrier used and zip code. Call or E-MAIL for quote. We do not ship to FPO/APO address nor can we ship to P.O. Box Gicleé Shipping: Up to $50 $9.95 $50 - $500 $19.95 $500 or Over $24.95 RETURNS: Subject to availability exact exchanges will be made only on damaged or defective products. If the shipping tube or box is visibly damaged upon receipt, refuse to accept it and immediately notify ARTIST CAIN.COM of your refusal to accept order. Claims must be made within 5 business days of your receipt of an order. Within 30 days of receipt of your order, you may return your purchase to ARTIST CAIN.COM for a full refund. ARTIST Cain.COM will only honor refund requests on items returned undamaged and in their original form. Simply indicate the reason for your return, include the packing slip with your return, and wrap the package securely. For your protection, we recommend that you use UPS/ FED EX or Insured Parcel Post. ARTIST CAIN .COM is not responsible for shipping and handling on returned items     TM&© 2005 ARTIST CAIN.COM- All Rights Reserved. Use of this Web site constitutes acceptance of our Terms of Use